FAQs

  1. How much does a ticket to a Visiting Chef Dinner cost?

    The price varies on the individual Chef. Currently, the ticket price is between $80 and $165 per person. The menu price is subject to service charge and tax at the time of purchase.

  2. What does the price of one ticket include?

    Your ticket includes our evening's tasting menu. You may choose to add a supplementary wine pairing. Tax and service charge will also be added at the time of purchase.

  3. How many tickets may I purchase for my party?

    As many that is available for that specific Visiting Chef Dinner.

  4. Why do I get charged when adding a credit card?

    Adding a credit card may require a small test charge to validate your account. Don't worry, this is just a test and the charge will disappear from your statement

  5. Why add a service charge automatically? Who receives it?

    Part of the beauty of a ticketing system is that you pay in advance, and don’t have to stick around to pay a bill. It prevents the end of the meal from becoming a transaction. Everyone at the Chefs Club by Food & Wine serves food, and no customers have a particular server tied to their party. 100% of service charges are pooled between the front and back of house team. In addition, the service charge allows us to ensure that our employees are compensated fairly.

  6. Why tickets instead of reservations?

    Tickets allow us to guarantee your reservations.

  7. What do you mean by “communal dining experience?”

    We seat all of our guests at long communal tables, and serve and explain each course to the entire dining room at once. That means pacing is sometimes a little faster or slower than might be ideal for your group, and sometimes our explanations might interrupt your conversation a bit. But we think it’s worth it for the shared experience this format creates.

  8. Do you accommodate dietary restrictions?

    We happily accommodate almost any legitimate health-related dietary restrictions as long as we know about the restriction upon booking your ticket. Email reservationsny@chefsclub.com about dietary restrictions. Most preferences will also be accommodated, but we recommend that diners come with an open mind, ready to try things they might not ordinarily prefer, trusting that with so many courses they will undoubtedly find most things easy to like. We cannot accommodate vegan diners whatsoever, because doing so requires dedicating too much of our kitchen’s resources to a small number of diners. We reserve the right to refund a reservation if we cannot accommodate a party’s dietary restrictions.

  9. Can you accommodate last-minute dietary restrictions?

    If we don’t have at least 48 hours of notice about your dietary restriction, we cannot guarantee that we will accommodate it. If you surprise us with a dietary restriction once you show up for dinner, of course we will do our best to take care of you, but we will not provide any accommodations that mean pulling essential kitchen resources away from diners who respected our restaurant and their fellow diners enough to inform us of their dietary restrictions in advance.

  10. Can I bring my own wines? How much is corkage?

    Corkage is $50 for a max of 2 bottles. 750ml bottles = 1 bottle. Magnum = 2 bottles.

  11. I already have a Tock account and want to see my existing bookings, what do I do?

    You will need to login to your account by clicking on the upper right navigation pane. Enter the email for your existing account and you will receive a confirmation code to verify your account.

  12. Will I be able to see my previous purchases?

    Yes, all bookings purchased (used and unused) will be in your account. If you do not see your bookings, please confirm that the email you used to purchase the booking is the same.

  13. Can I give my booking away or sell it?

    Yes. The booking is completely transferable. However, selling bookings for greater than face value may be illegal in your area. Anyone who purchases a booking from another patron should take care to be sure that the beverage pairing options are as claimed by requesting both an email confirmation from us as well as a printed receipt from the seller. Any bookings purchased on the secondary market are at the purchaser's risk. We will not be held responsible for forgeries or misrepresentations. Bookings are transferable, but we strongly encourage anyone considering buying bookings from any other source to refrain from doing so without confirmation from us. To transfer a booking, go to the "My Account" area using the upper right navigation pane and select "Your Bookings". Each booking has a transfer button next to it.

Have additional questions?

If you have additional questions about Tock or your reservation, please visit the Tock help page.

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